Last Updated: January 16, 2026
1. Information We Collect
When you use Dear Metaverse, we collect:
- Account Information: Email address, username, and Oculus ID
- Letters: Content of letters you send and receive in VR
- Preferences: Email notification settings and marketing preferences
- Usage Data: Timestamps, read status, and interaction data
2. How We Use Your Information
We use your information to:
- Deliver letters between users in the VR experience
- Send email notifications when you receive new letters (if enabled)
- Send occasional updates about new features (if you opt in)
- Improve and maintain the service
- Prevent abuse and enforce our Terms of Service
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Firebase (Google), SendGrid for email delivery
- Legal Requirements: When required by law or to protect our rights
4. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update your information
- Deletion: Delete your account and all associated data
- Opt-Out: Unsubscribe from email notifications at any time
5. Data Security
We use industry-standard security measures including:
- Encrypted connections (HTTPS/TLS)
- Firebase Authentication and Security Rules
- Regular security audits and backups
6. Data Retention
We retain your data as long as your account is active. When you delete your account, we permanently remove all your data within 30 days.
7. Children's Privacy
Dear Metaverse is not intended for users under 13 years old. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: hello@studiosyro.com
10. GDPR Compliance
For users in the European Union, we comply with GDPR requirements:
- Legal basis for processing: Consent and legitimate interest
- Data controller: Studio Syro
- Right to lodge a complaint with your local data protection authority